5-star purchase experience with Alisa, from open home to settlement! My husband and I recently bought our first home (a 5-acre rural property that, admittedly, was a very new concept for us at first!) under Alisa's support and guidance. At every open home, Alisa made us feel as though she had all the time in the world, listening patiently to all of our questions and concerns and responding with supportive, balanced answers. When it came time to put forward an offer on the property, Alisa was facilitative and enthusiastic, and made us feel like we were the only potential buyers in the process (a far cry from what we had experienced with other agents!). Alisa made sure to stay in touch with us at regular intervals throughout the 6-week settlement period and to relay any and all messages to the vendors/solicitors quickly and happily. When there was a scheduling mix-up on the day of our handover, Alisa skillfully negotiated with all parties to reach an outcome that worked for everyone, and managed to turn what could have been a negative into a positive for everyone. Overall, I found Alisa to be a genuinely warm, kind and communicative person, with excellent knowledge and skills in the real estate industry. She made our first-home purchase experience a glowingly positive one from start to finish, and I could not thank her enough. Thank you Alisa!!!