The information contained in this site has been carefully compiled and is not intended to be treated as a warranty or promise of the correctness of information
Information Collection, Use and Disclosure
During the course of your involvement with Hinternoosa, we may collect, use or disclose personal information about you for the following purposes:
The types of personal information we may collect, use or disclose about you includes but is not limited to:
In order to provide products and services to you, we may disclose your personal information to the persons/organisations described below:
Whenever it is reasonable or practicable to do so, we will collect your personal information directly from you. Sometimes it will be necessary for us to collect information from a third party or a publicly available source, such as a credit reporting agency, your legal adviser, your past or current employers, your previous lessors or property managers, and tenancy information services or databases.
We may disclose your personal information to recipients within Australia or to overseas recipients . Should information be required to be sent interstate or overseas, we will take steps to protect the privacy of your information.
We need your permission to collect, use and disclose your personal information, and we therefore ask that you sign the consent on the first page of this document to indicate your consent.
In the event that you do not consent to Hinternoosa collecting and releasing your personal information as described above, we may be unable to provide the services requested by you.
Access to, and correction of personal information
You have the right to request access to your information and to request that Hinternoosa update or correct your personal information. A charge may apply for providing access to your information.
You may contact us by mail, email or telephone as follows:
PO Box 407, Cooroy QLD 4563
Ph 07 5472 0033 or Ph 07 5449 1186
We only collect information from you that is necessary for what we do. For example, when you transact business with us, we will be asking you for your name, address and personal contact details so that we can ensure that we provide quality service that includes keeping you updated on industry related issues. We may use the information you provide to us to help improve the services we offer and to measure the interest shown in our services.
Hinternoosa undertakes to only collect information by lawful and fair means. This means we will never be unreasonably intrusive.
Hinternoosa monitors the Hinternoosa website and customer usage. This enables us to make improvements to our sites and provide better on-line services to our customers.
Hinternoosa will provide all customers the opportunity to “opt-out” of receiving promotional material either electronically or in hard copy.
Personal information is collected for the purpose of applications, property magazines, responding to your web enquiries, sending our promotional material, property updates and processing of payments.
Hinternoosa endeavors to ensure that all data collected is accurate and well maintained. All computer access is password controlled and Hinternoosa has a policy to deal with security of information to ensure maximum protection of our customer’s personal details.
Any customer who has furnished personal details to Hinternoosa will have the right to seek out the information we hold on them. Hinternoosa undertakes to respond to any customer enquiry regarding what information we hold, how we use it and where or how it is disclosed.
Anyone who has provided personal information to Hinternoosa may access this information and issue corrections if necessary. Hinternoosa undertakes to ensure that any amendments to information are processed in a timely and efficient manner. In most cases, you will be asked to verify your identity prior to personal information being disclosed. This ensures that information is only provided to the correct person and that the privacy of others is not undermined. All requests for information will be dealt with in a confidential manner and requests for access will in no way effect any commercial arrangements that may be in place between yourself and Hinternoosa.
Wherever practical, Hinternoosa will allow any individual to seek out and obtain information in a confidential manner and without the need to identify themselves.
Our aim is to ensure that we treat all personal information with respect and care. However, should you have a complaint that relates to how we have collected or used the information you have provided on yourself, we would like the opportunity to remedy the problem.
Hinternoosa has a complaints register for this purpose, and all privacy complaints will be dealt with in a timely manner. Should you have a complaint, please contact our office on (07) 5472 0033 or (07) 5449 1186.